FAQs
Frequently Asked Questions
OUTFYST pieces are cut in a structured oversized fit — not loose, not boxy, but intentionally shaped with drop shoulders and a wide straight body. If you're between sizes or prefer a fitted oversized look, we recommend going one size down from your regular size. For example, if you normally wear an M, try an S with us. Our detailed size chart with chest, shoulder, and length measurements is available on every product page.
Machine wash cold, inside out. Air dry in shade — do not tumble dry. Do not iron directly on the print. Avoid dry cleaning and bleach. Cold water prevents colour bleed and shrinkage. Our heavyweight cotton is built to hold its shape, but proper care keeps it lasting longer.
We release limited drops throughout the year. We announce upcoming drops and designs on our official Instagram account @outfyst. Follow us there to stay updated with release dates. Once the designs are announced, they are available to purchase on our website.
A pre-order is a reservation for a product that is available to purchase but will ship on a specified date. The expected dispatch date is always mentioned in the product description. Please check before placing your order.
Yes! Popular products may be restocked based on demand. Follow @outfyst on Instagram and subscribe to our newsletter to get notified when restocks go live.
We currently ship Pan-India. All orders are dispatched from our warehouse in India.
We offer free shipping Pan-India on all orders. No minimum order value required.
Orders are dispatched within 24–48 hours. Standard delivery takes 5–7 business days depending on your location. You'll receive tracking details via email and SMS once your order ships.
We partner with Shiprocket and Delhivery to ensure safe and timely delivery. The courier partner is assigned based on your pin code and serviceability.
Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track your order anytime at outfyst.shiprocket.co/tracking.
Orders are typically dispatched within 24–48 hours. If your order has not shipped after 3 business days, please contact our support team with your order number.
Delivery delays can occasionally occur due to unforeseen logistics issues. Please check your tracking link for the latest update or reach out to us for assistance.
Browse our collections, select your size, and add the item to your cart. Proceed to checkout, fill in your shipping and payment details, and confirm your order. You'll receive an order confirmation via email.
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately at outfyst.com/pages/contact if you need to make changes. Once an order has been dispatched, it cannot be cancelled.
We apologise for the inconvenience. Please contact our support team with your order number and photos of the incorrect item within 48 hours of receiving your order. We'll arrange a replacement or resolution promptly.
We hold every piece to strict quality standards. If you receive a defective item, email us with clear photos and your order details within 48 hours. We'll arrange for a replacement or refund.
We offer exchanges within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.
To initiate an exchange, visit our Return/Exchange portal and follow the prompts. You can also reach out to us via WhatsApp at +91 72979 43274 for assistance.
You can reach us via our contact page or WhatsApp at +91 72979 43274. Our team is available Monday–Saturday, 10am–6pm IST.
Yes! We offer digital gift cards in various denominations. They make for a perfect gift for any streetwear lover. Gift cards are delivered via email instantly.